Privacy policy

Privacy Policy

This Privacy Policy explains how RUVI Services (“we”, “us”) collects, uses and protects
personal data when you use our website and services.

1. Who We Are

RUVI Services operates cleaning and delivery services in Central Scotland.
We are the data controller for the personal data you provide to us.

Contact email: rrdviorelyo@gmail.com
Phone: 07516 953398
ICO Registration Number: ZBXXXXXXX

2. What Data We Collect

  • Contact details (name, email, phone, address)
  • Service details (property type, location, requirements)
  • Payment-related information handled via third-party processors (e.g. Stripe)
  • Technical data such as IP address and basic analytics

3. How We Use Your Data

We use personal data to:

  • Provide cleaning and delivery services
  • Prepare quotes and manage bookings
  • Communicate about jobs, changes or issues
  • Maintain records for accounting and legal purposes
  • Improve our services and website

4. Legal Basis

We process personal data based on:

  • Contract: to provide the services you request
  • Legal obligation: tax and accounting records
  • Legitimate interests: running and protecting our business
  • Consent: where required (e.g. marketing communications)

5. Sharing Your Data

We do not sell your data. We may share data with:

  • Service providers (e.g. IT, hosting, payment processors such as Stripe)
  • Professional advisers (accountants, legal, insurers)
  • Authorities where required by law

6. Data Retention

We keep personal data only as long as necessary for the purposes above, typically
the length of the contract plus the period required by law for financial records.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion where applicable
  • Object to certain types of processing
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Cookies & Analytics

We use cookies and basic analytics to understand website usage and improve performance.
For more details, see our Cookie Policy.

9. Contact

For any privacy questions, contact us at: rrdviorelyo@gmail.com